Privacy Policy

Information We Collect

NexBank collects personal information that you provide directly to us when you open an account, apply for a loan, use our online services, or communicate with us.

This may include:

• Name, address, date of birth, and Social Security number
• Financial information such as income, assets, and credit history
• Account transaction data and payment history
• Device information and online activity when using our digital platforms
• Communications and correspondence with our team

How We Use Your Information

We use the information we collect to provide, maintain, and improve our banking services, including processing transactions, managing accounts, and communicating with you about your accounts.

We may also use your information to comply with legal obligations, prevent fraud, and protect the security of our systems and customers.

Information Sharing

NexBank does not sell your personal information to third parties. We may share your information with service providers who assist in our operations, regulatory authorities as required by law, and affiliates within the NexBank family of companies.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

Data Security

We implement industry-standard security measures to protect your personal information, including 256-bit SSL encryption, multi-factor authentication, and continuous monitoring of our systems.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to take steps to protect your account credentials.

Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to certain legal requirements. You may also opt out of certain marketing communications.

To exercise these rights, contact our Privacy Office at privacy@nexbank.com or call 972 934 4700.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

NexBank — Privacy Office 2515 McKinney Avenue, Suite 1100 Dallas, Texas 75201 972 934 4700